Turn off system emails
complete
H
Hugh (Product Support Manager)
Allow users to turn of system emails so they will no longer be sent.
D
David Lamoureux (Product Support Analyst)
complete
I am happy to announce this feature is now complete!
You can learn more at our help article here: https://support.myclickfunnels.com/support/solutions/articles/150000156971#how-to-enable-and-disable-system-emails
Bogdan Juncewicz
David Lamoureux (Product Support Analyst) amazing, thank you
Peggy Lundquist
Yes, please! I'm trying to make purchasing as non-overwhelming as possible and whenever someone orders it bombards them with unnecessary emails and info. Thank you!
D
David Lamoureux (Product Support Analyst)
in progress
H
Hugh (Product Support Manager)
under review
H
Hugh (Product Support Manager)
Merged in a post:
Ability to disable 'system emails'
Bogdan Juncewicz
Need the option to be able to not just customize, but complete disable certain / all 'system emails' (e.g. automatic email going out to people who buy something) as we please... instead of these being force sent to our customers
Jacob Jones
Please!!
Rob Ratliff
Yes Please!
Marcus Chan
please get this in the release schedule. really confusing user experience with so many emails/receipts from multiple places. thx!
Daniel Keebler
Oh man. I am launching my first funnel and ran a test purchase only to find no way to disable the CF2 "Order Confirmation" email. Which means customers get a minimum of 3 emails for each purchase.
- My welcome email (3rd party tool)
- Order Confirmation receipt from CF2
- Order Confirmation receipt from PaymentsAI
PaymentsAI support said: "Sorry, there is no way to disable the invoice emails." OK, one email coming from the payment processor, that makes sense (sort of). But then let us disable the CF2 Order Confirmation / Receipt email, please.
On top of that, each system's receipt has a differenr "Order Number" so that adds to the confusion.
I thought, "This CAN'T be a problem for ALL those ClickFunnelers out there...that would just be crazy."
Alas. It is crazy. Voted. Please find others to come vote too!
Diogo Costa Reis
It's actually ridiculous how my customers all receive THREE emails once they purchase a product. One of them is the email that I wrote, which I actually want them to focus on and read... and the other one is a mandatory receipt email and another one with an email helping them log in (which I already do in my custom email). Spamming new customers with these 3 emails as soon as they sign up is going to lower the chance that they focus on the email that I wrote, which is what I actually need them to focus on. It's been over a year, fix this already!
Bogdan Juncewicz
Diogo Costa Reis: you're lucky it's just 3 haha
My funnels have 2/3 upsells in them which if they buy all, send them 3 emails that I actually want them to receive... plus: 2 of these dumb 'system emails' that we still can't turn off (please clickfunnels!!!!) for each of the orders.
So a total of 10/12 emails that are hitting their inbox -- terrible customer experience but Clickfunnels still hasn't implemented this!!
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