Reply to address on Messages Hub be my own email
Shweta Krishnamurthy
Currently the reply to email on any email that is being sent for appointment notifications has a reply to email which goes to the messages hub which I don't use. I would love to be able to chance the reply to email to my own email or stop messages hub altogether so that the emails are sent from my email with the same reply to email as is the case with Broadcasts.
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David Lamoureux (Product Support Analyst)
Hey Shweta Krishnamurthy Thank you for your feedback and adding this request. We'll be sure to keep this open for others to vote on and for our dev team to review.
In the meantime, this can already be done by adding your email to MessageHub. You can add the same one you have for your broadcasts. Here is the help article to help you do this: https://support.myclickfunnels.com/support/solutions/articles/150000156443-messagehub-how-to-create-a-new-inbox
If you need any further help setting this up, please reach out to our support team.
Shweta Krishnamurthy
Hi David Lamoureux (Product Support Analyst), this looks like its for importing your email into messages Hub. I'm looking to do the opposite and control my messages hub messages using my external email with a reply to address that delivers to my email rather than to messages hub.
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David Lamoureux (Product Support Analyst)
Shweta Krishnamurthy I see. This may be solved by an email forwarding action in your domain registrar. Would you mind sharing which emails you are intending on using so I can get a better understanding of what you are looking for? I can redact them from the comments once I have seen them. Thanks!