Reactivate Discount Codes After Being Used
Jon Gunzel
Please allow us to Reactivate discount codes that have expired in the past. This will save time and work and clear up clutter in the discount code fields.
David Lamoureux
Hey Funnel Hackers! I wanted to give a quick update and explanation on this one. We are making improvements to discounts app and we will continue to look into ways to make it better for you.
This request in particular is challenging and I wanted to give you an explanation why. Discounts can also be applied to subscriptions as well. So when you expire a discount, it expires it for all the subscriptions it is attached to, and so if you turn it back on, that will turn it back on for all subscriptions it was used for. This can cause unwanted results for you, the member.
We are working on other areas of improvement for the discounts app as well, and will leave this request open for discussion and votes.
David Lamoureux
Hey Funnel Hackers! I wanted to give a quick update and explanation on this one. We are making improvements to discounts app and we will continue to look into ways to make it better for you.
This request in particular is challenging and I wanted to give you an explanation why. Discounts can also be applied to subscriptions as well. So when you expire a discount, it expires it for all the subscriptions it is attached to, and so if you turn it back on, that will turn it back on for all subscriptions it was used for. This can cause unwanted results for you, the member.
We are working on other areas of improvement for the discounts app as well, and will leave this request open for discussion and votes.
David Lamoureux
Jon Gunzel
David Lamoureux
Hey Jon Gunzel Thank you for your feedback and adding this request. It appears you can already do that by clicking the "Remove Expiration" button seen in my attached image.
Do you see that on your end? Let me know if you don't. Thanks!
Jon Gunzel
David Lamoureux Thanks for answering. No, mine doesn't show that.
David Lamoureux
Jon Gunzel: Ok copy that. Thanks for the screenshot. I'll check with the team on this.
David Lamoureux
Hey Jon Gunzel:, I got word back from the team. Can you try expiring a discount that has not been used yet? Let me know how that goes. Thanks.
Jon Gunzel
David Lamoureux I tried it with a new test discount and it worked. I can expire and remove the expiration at will.
You probably already know this, but what I want is to be able to do that with discounts that ARE used.
For example: A "Move it Mondays" discount code that I only activate on Monday then deactivate for the week and then reactivate on Monday again. (I mean automating that would be cool too 😃)
David Lamoureux
Jon Gunzel: Thanks for clarifying that! I'll pass these notes along and structure the request for after it has been used.
Jon Gunzel
David Lamoureux perfect! Thanks!
Tim Hewitt
David Lamoureux I tried to Remove the Expiration from a discount and received a funny error trying to use it, "Something Unexpected Happened!"
So the coupon appears to be active, but it's not usable.