I would like to have a CSAT feature under each course lesson to easily collect feedback for every lesson. I’m envisioning a simple on/off toggle in the settings for each course to display the smiley faces commonly associated with CSAT. Additionally, I’d like to be able to export the data for external analysis. A tab under "Analytics" wouldn’t hurt either!
It would be a bonus if we could alternate between CSAT and CES on a per-lesson basis: first to collect data on what needs improvement (CSAT), and then to identify the root causes (CES).