Conditional Split Path Based on Opening a Email Step Inside a Workflow
H
Hugh (Product Support Manager)
Allow customers to create conditional split paths based on weather or not a particular email has been opened by the contact.
D
David Lamoureux (Product Support Analyst)
Hey Funnel Hackers! This feature is partially complete, as you can set a conditional split path in a workflow based on if they opened a broadcast email.
We will leave this open and now focus it on an email step inside a workflow.
H
Hugh (Product Support Manager)
open
H
Hugh (Product Support Manager)
Merged in a post:
Broadcast Filter for Pageviews
Michael Ruiz
I'm currently working on a workflow and I wanted to create a conditional split path for people that did and did not open my last email, because I want the next email to be different for those that didn't open it compared to those that did.
Another one would be a filter for those that clicked on the CTA (button/link)
Another would be people that saw a particular landing page and NOT just a product page or funnel step. (my landing pages don't show up on the filters)
That's easier than trying to figure out complex ways to get that to happen. I dont want to have to create a workflow to tag someone when they view a page, just to then filter them through that tag for the conditional split path...and then do that for all the pages i need, etc.
Ringthebell.com - Your AI Marketing Partner
Any updates on this? I really need to be able to resend emails to people who didn't open the previous email within a workflow. Thank you
Nestor Reyes
Just contributing to the same thing that Michael Ruiz indicates within this thread"
"So what I'd like to do in a workflow is this:
Someone goes into a workflow and immediately gets sent an email. I then want to delay them for one day. After that I want to do a conditional split path where I base their next action on whether they opened or clicked that email I just sent them the day before.
Right now, there is only options for broadcast emails but not the emails I have in that workflow."
The same thing happens to me:
I have a workflow with a sequence of emails with waiting intervals between them. These emails are of the "Send Email" step type that are configured within the Workflow (They are not of the "Broadcast" type).
So I want to assign a Conditional Step based on whether the prospect opened the last email, then I can assign a label.
This is very important for us to be able to have a good contact segmentation.
D
David Lamoureux (Product Support Analyst)
Merged in a post:
Add WorkFlow Emails As Filter
Michael Ruiz
So what I'd like to do in a workflow is this:
Someone goes into a workflow and immediately gets sent an email. I then want to delay them for one day. After that I want to do a conditional split path where I base their next action on whether they opened or clicked that email I just sent them the day before.
Right now, there is only options for broadcast emails but not the emails I have in that workflow.
D
David Lamoureux (Product Support Analyst)
in progress
D
David Lamoureux (Product Support Analyst)
Hey Funnel Hackers! This feature is partially complete, as you can set a conditional split path in a workflow based on if they opened a broadcast email.
We will leave this open and now focus it on an email step inside a workflow.
D
David Lamoureux (Product Support Analyst)
under review
D
David Lamoureux (Product Support Analyst)
Merged in a post:
Add Conditional Split Step option: Opened Email
David Lamoureux
It would be so nice to have a conditional split step option for if they opened an email or not. I've seen other email sequence software have this feature so it'd be great to have it here too. Thanks!
D
David Lamoureux (Product Support Analyst)
Hey Michael Ruiz Thank you for your feedback and adding this request. Those are great suggestions!
In the future it's best to make requests with a single feature on it, that way we can better track it and measure when it is completed. Below we can discuss the requests yet to be made and those that already exist.
Requests to be made: (edited)
- Broadcast Filter pageview (I will revise this request to focus on this single request)
- Workflow Conditional Split Step Pageview, not just product page or funnel step: https://feedback.myclickfunnels.com/feature-requests/p/workflow-conditional-split-step-pageview
- Broadcast filter for those that clicked on email button / link - https://feedback.myclickfunnels.com/feature-requests/p/broadcast-filter-for-clicked-on-email-button-link
Already existing you can upvote:
- https://feedback.myclickfunnels.com/feature-requests/p/conditional-split-path-based-on-opening-a-email
- https://feedback.myclickfunnels.com/feature-requests/p/conditional-split-based-on-clicking-a-link
We'll be sure to keep this open for others to vote on and for our dev team for review. Thank you for adding to our community and helping to make our platform the best available option.
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