Cancelling Subscriptions via Zapier or Workflow Automations
complete
Eliran Mukdasi
I deliver subscriptions and memberships (i.e., for Courses) outside ClickFunnels.
Currently, there is no automated way for me to remove a subscription via Workflows (triggered by a tag, for instance).
Similarly, there is no Zapier action in ClickFunnel to cancel (or start a new) subscription.
Therefore, the only way for me to achieve it is manually or by asking the client to cancel their subscription via their client area.
D
David Lamoureux (Product Support Analyst)
complete
I am happy to announce this feature is now complete!
You can accomplish this by creating a dunning workflow: https://support.myclickfunnels.com/support/solutions/articles/150000177065
and having Zapier listen for "suspended from course".
I hope this helps!
Eliran Mukdasi
David Lamoureux (Product Support Analyst), thank you for the update!
However, I perceive that my use case isn't being resolved in this case because our courses are being delivered outside of ClickFunnels and we require to cancel/remove the subscription itself inside ClickFunnels via Zapier.
Currently, a "Cancel Subscription" action is not available in Zapier for ClickFunnels 2.0. and so, we aren't able to cancel the subscription on ClickFunels when a course is canceled externally.
Please advise,