Better Double Opt-In Process
Jon Gunzel
We currently have a double opt-in process in 2.0, but it's based on the user completing a page view in the same session. This is weak and broken for most workflows.
On an Android phone with Chrome and Gmail, the process doesn't work at all. Here's why:
1st Customer visits URL in Chrome and Opts-In to my funnel
2nd Workflow sends email to Customer with Double Opt In Button
3rd Customer Clicks double opt in button which opens email in GMAIL browser, not Chrome.
4th CF2.0 can't recognize the page visit because it's in an email browser (different session) from the original chrome browser.
We need a double opt-in process that is NOT based on a page view, but instead on the email link click sending data to CF2.0 and then opening the desired page.
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David Lamoureux (Product Support Analyst)
Hey Jon Gunzel Thank you for your feedback and adding this request. That's a great suggestion! We'll be sure to keep this open for others to vote on and for our dev team for review.
This may be solved when we complete this request here: https://feedback.myclickfunnels.com/feature-requests/p/workflow-trigger-for-clicking-a-email-link
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David Lamoureux (Product Support Analyst)
Hey Jon Gunzel I'm happy to let you know the request I mentioned above is now complete.
(https://feedback.myclickfunnels.com/feature-requests/p/workflow-trigger-for-clicking-a-email-link)
Please give that a try and let me know if it works better for you.
Jon Gunzel
David Lamoureux (Product Support Analyst) Fantastic news! I'll check it out as soon as I have a chance. Thank you!
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David Lamoureux (Product Support Analyst)
Hey Jon Gunzel:, my mistake, that feature I mentioned only allows for triggers from Broadcast emails, but they are currently working on the same triggers for workflow emails.
You can follow that feature here: https://feedback.myclickfunnels.com/feature-requests/p/workflow-emails-step-click-open-and-sent-trigger-types
Jon Gunzel
David Lamoureux (Product Support Analyst) No worries. Thanks for letting me know!