Ability to add contacts to a 2nd Active Campaign list through workflows
David Lamoureux
The AC integration unfortunately sees adding to a list as creating a new contact, but adding a tag does not.
This keeps members from being able to add to a 2nd list. I know the workaround is to add tag and create another automation in AC to add to another list, but this adds a bit of confusion and more work for the user.
Requesting ability to Update contacts in AC through the workflow, not just create them, like how the tag works.
Thanks for considering!
Bogdan Juncewicz
Agreed, the current solution/workaround is terrible to be honest... (it's very impractical & especially so if my - & I imagine almost everyone else's - entire ActiveCampaign setup is based the regular, intended use of lists & tags.)
This would require a lot of additional work for no additional benefit.
Why can't it just either add (or if already in the system, update contacts & add them to a new list) like it did in CF1.0?
Why did you make it worse than what was in Clickfunnels Classic? I don't understand. I'm still using Zapier because this doesn't make sense.
D
David Lamoureux (Product Support Analyst)
Merged in a post:
Fix ActiveCampaign integration to update existing contacts
Bogdan Juncewicz
It's great that you have an Activecampaign integration but it's largely useless at the moment (& I'm having to rely on Zapier to integrate CF -> AC)... because it doesn't update existing contacts.
What I mean is that if a contact doesn't exist in Activecampaign (in none of my lists), it adds the contact just fine.
But if that contact already exists in Activecampaign (even if in a completely different list than the one I'm attempting to add the contact to) it just ignores this action & doesn't add it.
D
David Lamoureux (Product Support Analyst)
Hey Bogdan Juncewicz Thank you for your feedback and adding this request. That is already possible with our current features. Please double check the help article here: https://support.myclickfunnels.com/support/solutions/articles/150000156741-integrations-how-to-integrate-activecampaign-into-a-workflow
Important Note: Select Add Tag under “Select Action” to send your ClickFunnels contacts to your ActiveCampaign contacts. Add Tag allows you to add your contacts to more than one email list in ActiveCampaign using Tags and Automation.
However, this request is still viable, so I'll have to merge it with the existing one about this subject.
If you have any questions about this or need any help with it, please reach out to our support team for help.
D
David Lamoureux (Product Support Analyst)
Merged in a post:
Please Add the Opportunity that the same contact can opt in for second different funnel
Oguzhan Ünal
See attached screenshot from costumer support
Tayler Schweigert
Push!!!
Lakshmi Grace GmbH Lily Mizani
PUSH
Oguzhan Ünal
This topic is very important, otherwise a lot of contacts will be lost if you don't notice it